At Mobifest.ca, we aim to provide clear, reliable, and useful information to support your festival travel planning across Canada.
As we do not sell physical products, hotel rooms, tickets, or direct bookings, our services operate differently than traditional retail platforms.
This Refunds Policy outlines how we handle any payments related to optional services, advertising, or sponsorships.
Using Mobifest.ca to browse festival information, hotel recommendations, or travel guides is completely free.
No payments, subscriptions, or purchases are required to access our standard content.
As such, there are no refunds applicable for general browsing, free guides, or standard listings.
If you engage with Mobifest.ca through:
Advertising placements
Sponsored content partnerships
Featured hotel or festival promotions
payments for these services may apply.
Once an advertising campaign or partnership agreement is confirmed, fees are considered final and non-refundable unless otherwise specified in a separate written agreement.
In cases where a campaign or service cannot be fulfilled as agreed (due to technical errors or unforeseen cancellations on our side), a partial or full refund may be considered on a case-by-case basis.
Please note:
Refunds will not be issued for changes of mind after a campaign has launched or a listing has gone live.
Refund requests must be submitted in writing to [email protected] within 14 days of service delivery.
Mobifest.ca may link to external ticket vendors, hotel booking platforms, or third-party event organizers.
We are not responsible for the payment policies, cancellations, or refund processes of these third parties.
If you purchase tickets, hotel rooms, or services from an external site, their refund policies will apply.
We recommend reviewing the refund terms directly with any third-party provider before making a purchase.
We may update this Refunds Policy as our services evolve.
When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this policy regularly.